Arrow Escape Twist by Rizen Labs - version 2026-09-29
Arrow Escape Twist is made by Rizen Labs ("we", "us"). This policy explains what the game collects, why, and the choices you have. It applies to the Arrow Escape Twist app and its online services.
Effective date: 29 September 2026.
Your Google account. You sign in with Google to play. Google shares your email address, your name and a unique account ID with us through Firebase Authentication (a Google service). We use them only to identify your account. Your email address is never shown to other players.
Your game progress. Your level, score, coins, daily puzzles played and difficulty level are stored on our servers under your account ID, so your progress comes back if you change or reset your phone.
The leaderboard. Your best score appears on the leaderboard under a name made from the start of your account ID, such as "7XQ2" - a few characters longer if that name is already taken, at most 15. Your email and your Google name are never shown there.
Feedback you send. If you send feedback, we receive what you write, the categories you pick, the email address you type (only if you choose to add one), and basic facts about the game and your phone: app version, phone model, Android version, the level you were on and whether it was won or lost, plus a random ID the game creates on your phone to group reports. It is emailed to us so we can read it and reply if you asked us to.
Reminders. The game reminds you about the daily puzzle, a level you left unfinished, or when you have not played for a while. For this it keeps your usual play time, your time zone and whether notifications are allowed. Reminders are scheduled on your phone. To stop them, turn off notifications for Arrow Escape Twist in your phone's settings.
Game news. Your phone receives our occasional announcements through Firebase Cloud Messaging (a Google service). To stop them, turn off notifications for Arrow Escape Twist in your phone's settings.
Ads. The game shows ads from Google AdMob. AdMob may collect your phone's advertising ID, IP address and information about ads you see, to show and measure ads. Where the law requires it (for example in the European Economic Area, the United Kingdom and some US states), Google asks for your consent first, and you can change your choice at any time in Options, Privacy Preferences. Google's use of this data is described at https://policies.google.com/technologies/partner-sites
Ratings. If you choose to rate the game, Google Play handles it. We do not see who you are.
We do not sell your personal information. We do not collect your contacts, photos, location or payment details. There are no in-app purchases.
Google (Firebase Authentication, Firebase Cloud Messaging, AdMob, Google Play) and Amazon Web Services (our servers, in the Mumbai, India region). They process data for us under their own terms and security measures.
Your account, progress, leaderboard entry, reminder settings and feedback are kept until you delete your account. Server logs are deleted after 30 days.
In the game: Options, Privacy & account, Delete my account. This permanently removes your progress, your leaderboard entry, your reminder settings, the feedback you sent while signed in, and your sign-in record. It cannot be undone.
Without the game: email support@rizenlabs.net from the Google account you play with, with the subject "Delete my account". We will delete everything within 30 days and confirm by email.
You can ask us for a copy of your data, to correct it or to delete it, by emailing support@rizenlabs.net. Depending on where you live you may have further rights, including the right to complain to your data protection authority.
The game is for a general audience and is not directed at children under 13. We do not knowingly collect data from children under 13. If you believe a child has given us data, email us and we will delete it.
Data travels encrypted (HTTPS). Only your own signed-in game can read or change your progress.
If this policy changes, the game will show it again and ask you to agree before you continue playing.
Rizen Labs
support@rizenlabs.net